Our References.
Proven Impact and Success Stories.
Explore a wealth of customer testimonials on OMR ReviewsOMR Reviews, complementing the case studies provided here.
AI-powered merchandising to increase efficiency and sales at GOLDNER
The use of ODOSCOPE brings GOLDNER considerable efficiency gains through savings in manpower and working time. Every month, GOLDNER saves more than a working week on list sorting and now has the option of adjusting the lists at any time with a click. This leads to an ROI of 12x.
Through AI felgenshop.de becomes a pioneer in list sortings.
By connecting to the ODOSCOPE Customer Engagement Platform, felgenshop.de can now display its very large product range in an automated and user-specific manner.
Situational personalization powers UX at PETER HAHN
PETER HAHN uses the ODOSCOPE Customer Engagement Platform to sort product listings according to the user’s individual shopping situation and purchasing needs. The achieved results are more than convincing.
Curated product list sortings for advanced CX
The young, fast-growing store provider DefShop was looking for a solution to optimize its customer experience. The ever-growing needs of online users in particular demand a product range that is relevant to them. Personalized product lists are a promising way to achieve this.
Situationalization at asambeauty.com
The beauty platfom was looking for a recommendation solution that suggets most suitable products to each single user and their current situation. For this, the company relies on situational recommendations by ODOSCOPE.
Curated product listings at TITUS
Committed to providing customers with a great experience, TITUS is the premier destination for all things skateboarding and streetwear related since 1978. With ODOSCOPE, TITUS increased its sales by 8,5% as well as product order volume by 7,2%.
B2B Ecommerce on fast lane
Certeo uses the ODOSCOPE Customer Engagement Platform both for product recommendations and in list sortings: category, overview pages and search result lists. This approach makes it possible to adapt the online-shop to the user's individual needs as well as their current shopping situation, whether known or unknown, in less than 20 ms.
Frequently Asked Questions
Find answers to common questions about our platform and services.
ODOSCOPE helps ecommerce retailers sell their goods in a targeted and profitable way through future-proof, scalable personalization and AI-powered merchandising. We provide a privacy-compliant customer engagement platform for managing all digital sales channels, enabling business users to analyze and profitably leverage user, customer and market data. Based on user-centric, automated, real-time decisions, we enable our clients to show the right content at the right time in the right way to each individual online user - whether known, anonymous or not yet recognized.
Yes, because we want to give you the best of both worlds.
Scalable personalization is entirely data-driven. It is highly accurate and lightning fast. It intelligently combines knowledge from multiple digital touchpoints and is fully automated. Scalable personalization easily enables any number of playout variants based on high-dimensional prescriptive analytics.
With Merchandising, you can actively contribute your knowledge and experience: you can control which products are promoted or penalized based on margins or out-of-stocks. All playout scenarios remain purely data-driven and user-specific. This allows you to make targeted sales while taking into account campaign goals or promotional surcharges. Often there are multiple factors at play.
We offer plugins for Shopware, Shopify and Salesforce for quick and easy integration into a shop system (as of Q1, 2024). Otherwise ODOSCOPE is integrated into the store system via REST API. The integration is thoroughly documented and closely monitored by our reliable Customer Success Team.
Each of our customers is in close contact with a dedicated account manager and representative from our Customer Success team. Personal contacts are always available via email or a customer-specific Slack or Teams channel.
An ODOSCOPE license is essentially calculated based on the traffic volume of an online shop per year (sessions per year in 1 million steps). Another factor is the number of AI modules used for the various onsite personalization activities like product list sorting, search result sorting, recommendations, mailings, adaptive ads etc.
We want all customers to be happy and satisfied with our solution and services, of course. However, if a customer decides to end the contract, the contractually agreed notice period applies. In general, an annual license will be renewed for another year unless it is cancelled in writing with 3 months notice to the end of the contract.